LANDesk Support Tools vs Windows Side by Side (SXS)

I work for LANDesk, in case you have forgotten, and I have this LANDesk add-on called LANDesk Support Tools.

So I couldn’t figure out why my Send Message command in my LANDesk Support Tools wouldn’t work in 64 bit. It kept saying that msg.exe wasn’t on the remote client. Of course, I checked and it was right there in c:\windows\system32\msg.exe.

However, I was able to spend some more time on this and it turns out that if a 32 bit application (such as the LANDesk agent) goes to work, an executable that only exists in 64 bit form, such as msg.exe, is not exactly “visible” to the 32 bit application.

So I have to call it using c:\windows\sysnative\msg.exe. Now I just have to figure out how best to implement this difference in my LANDesk Support Tools so the command works for both 32 bit and 64 bit versions of Windows 7.

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