So I keep hearing complaints that FreeBSD users have a rudeness about them that some call “Elitism”.
Well, this is true, I have commented on forum posts when I have seen such. However, it is not the case that this is something that is strictly limited to FreeBSD users.
They past few days I was helping a user install Ubuntu on VMWare Server. Since I was the only one really helping the user he started making him comments directly to me.
Next thing I know, I was getting railed on by an Debian / Ubuntu guy.
First, he called me out directly and told me to “pay attention”:
Jared: Please, pay attention, that it should be special reason to use VMWare Workstation, because it’s not free.
What? I shouldn’t help this guy because his software is not free? This is obsurd.
Now, since the customer was asking how to do this with VMWare, I was quite puzzled, so I sent him an email explaining that containing this exact text:
When the person who started the discussions says that they are using VMWare you help them with their issue, you don’t rag on them for the version they are using.
You maybe should take a moment an re-read the post.
Yes, I was a little rude back. I could have responded better. This is a learning experience for next time.
Then he came back at me with a this:
Actually you’re right. That’s why you also should re-read the initial posts and see that TS was talking about VMWare *server*. Also, as I understood, you are working in company that ignore risks of using illegal SW if you don’t care about it’s cost. Please, do not spread this approach to others.
So now he attacks my company and says I work for a company that ignores the risks of illegal software. Which is actually quite funny and ironic. I work for LANDesk and one of our main features is Software Licensing Monitoring, a feature that tracks your software usage vs. license count and makes sure that companies are not overusing licenses or stealing software.
Anyway, whether you are a FreeBSD user or a Debian user or technical in any way it doesn’t matter; Being technical is no excuse for being rude.
Speak nicer in forums and mailing lists. Stop flaming other people. Especially newbies. Don’t forget we were all newbies once.